Stakeholders - GTM 勤益投資控股

Home - Corporate ESG - Stakeholders

Stakeholders

GTM values its relationship with its stakeholders. The Company maintains smooth communications with banks and other creditors, employees, customers, suppliers, society, and stakeholders and respects and protects their legitimate rights and interests. When stakeholders’ legitimate rights and interests are infringed, the Company will handle the matter appropriately and in good faith.

Responsible unit

In accordance with Article 9 of the Company’s “Code of Practice on Corporate Social Responsibility,” the President convenes the top executives of each department to form a ESG Team, which is a part-time unit in the Company that promotes ESG and reports to the Board of Directors.
The Company has designated a person responsible for the collection and disclosure of corporate information and publishing financial and shareholder information on the Market Observation Post System and the Company’s website. We have also established a spokesperson system to ensure that information that may affect the decisions of investors and stakeholders is timely disclosed, accurate, and transparent.

Stakeholder Communication and Topics of Interest

Stakeholders	Main Duties	Topics of Interest	Communication Channels/Frequency
Shareholders and Investors	Investors provide a source of funding for the Company. The Company continues to deliver robust operational results to reciprocate investors' support, enhancing their backing, stabilizing funds, and creating investment value.	Corporate Governance Risk Management Operational Performance Integrity in Business	Contact : Doreen Feng +886-2-2741-5000 gtm@gtm.com.tw Irregular Official Website Public Information Observation Platform
Customers	Maintain open communication with clients and respect and safeguard their legitimate rights and interests. Additionally, enhance customer service and improve product quality to achieve customer satisfaction.	Customer Service Product Quality	Contact : Lancy Chen +886-2-2741-5000 gtm@gtm.com.tw Irregular meetings, phone calls, emails, correspondence Irregular customer audits, procurement policies, and regulatory compliance
Suppliers/ Contractor	Partnerships play a vital role in the Company sustainable development strategy. They not only impact production, services, and operations but also contribute to shaping the Company social responsibility and reputation. By maintaining effective communication with our partners, we aim to understand their concerns and issues, thereby mitigating operational risks and reducing costs.	Human Rights Management Regulatory Compliance	Contact: Rain Yang +886-2-2741-5000 gtm@gtm.com.tw Irregular meetings, phone calls, emails, correspondence Irregular audits, procurement policies, and regulatory compliance
Employees	Employees are the most essential partners in the Company sustainable development. In addition to safeguarding employees' rights at work and providing a competitive compensation and benefits system, we also prioritize respecting and caring for our employees. This approach aims to attract outstanding talent to join us and empower them to excel and grow their skills.	Salary and Benefits Education and Training Career Development Labor-Management Relations	Contact : Lancy Chen +886-2-2741-5000 gtm@gtm.com.tw Biennial employee health check-up, annual welfare measures promoted by the Employee Welfare Committee Irregular employee education and training Internal and external websites, Employee Welfare Committee, and related meetings Quarterly labor-management meetings "
Insurance company	Enhancing the company's resilience in the face of risks is crucial to ensuring continuous operations.	Integrity in Business Risk Management Regulatory Compliance Operational Performance	Contact : Lancy Chen +886-2-2741-5000 gtm@gtm.com.tw Irregular meetings, phone calls, emails, and correspondence
Bank	Funds required for company operations.	Integrity in Business Risk Management Regulatory Compliance Operational Performance	Contact: Ray Tseng +886-2-2741-5000 gtm@gtm.com.tw Irregular meetings, phone calls, emails, and correspondence

GTM greatly values its relationship with its stakeholders.
If you have any questions or comments, don’t hesitate to contact us; we will do our best to help you.